FAQ's

1. Q: How long will it take for my order to arrive?

A: Our standard shipping time is 7 - 21 business days. However, please refer to our shipping policy for more details. [Shipping Policy]

2. Q: Do you offer international shipping?

A: Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary based on the destination.

3. Q: What payment methods do you accept?

A: We accept major credit cards, debit cards, PayPal, and other secure payment methods.

4. Q: Can I return or exchange a product if I am not satisfied?

A: Yes, we have a hassle-free return policy. Please review our return policy for eligibility and instructions on returning or exchanging items.

5. Q: Are the products on your website genuine and of good quality?

A: We take pride in offering genuine and high-quality products. We source our inventory from trusted suppliers and brands.

6. Q: Are my personal and payment details secure on your website?

A: Absolutely! We prioritize the security and privacy of our customers. Our website uses advanced encryption technology to protect your information.

7. Q: How can I track my order?

A: Once your order is shipped, we will provide you with a tracking number. You can use this number on our website to track the status of your package.

8. Q: Do you offer discounts or promotion?

A: Yes, we frequently offer discounts and promotions. Keep an eye on our website or sign up for our newsletter to stay updated on our lates deals.

9. Q: Can I cancel my order after placing it?

A: We process orders quickly, but if you reach out to us immediately, we may be able to cancel your order before it is shipped. Please contact out customer support team for assistance. 

10. Q: How can I contact your customer support?

A: You can reach our customer support team through email [ forkeepzCST@gmail.com] or by using the contact form on our website. We strive to respond promptly to your inquiries.